D-Tech Systems Ltd. Privacy Policy.
D-Tech Systems Ltd. Privacy Policy.
We are D-Tech Systems Ltd, Thursford, The Drive, Ifold, Loxwood. Billingshurst. RH14 0TD, a limited company with registration number 10723405. D-Tech Systems Ltd is registered with the Information Commissioner's Office under registration reference: ZA309266. We do not have any subsidiaries. We sell, service and calibrate data logging and monitoring systems, humidifiers and de-humidifiers, water activity instruments and other ancillary equipment with regards to temperature and humidity monitoring and control. We provide targeted and innovative solutions and servicing for challenging measuring and monitoring projects with ongoing support. D-Tech Systems Ltd is the Data Controller for the purposes of the Data Protection Act and General Data Protection Regulation i.e. we are responsible for control and means of processing of your personal information.
The data we collect:
We also collect banking information, physical address and contact names, telephone numbers and other essential information required to do business with you if you are a customer, supplier or service provider. This data is not often associated with an individual, but for consistency D-Tech have applied a common data protection approach.
We retain information about the products you have ordered or service we have supplied or products you have supplied to us to ensure we can undertake business with you effectively and for analysis of business trends to provide a better service to our customers and suppliers.
We are committed to ensuring that your privacy is protected. We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you, in addition, we collect data from our website that is not traceable back to individual customers, this data uses Google Analytics. We collect information about which pages customers view, for how long pages are viewed, how they have arrived and what actions customers subsequently take.
Should we ask you to provide information by which you can be identified when doing business with D-Tech, using our website then you can be assured that it will only be used in accordance with this policy and will held in a secure and confidential manner.
How we collect data:
This could have been because:
• You contacted us by any means and supplied us with your contact details.
• You completed a contact us form via the D-Tech Systems Ltd. Website.
• Your business purchased equipment or services from us in the past and that you are likely to still be operating that equipment or require similar services.
• We have procured products or services from your business and recorded your details as part of that transaction.
• We have been passed details of your contact details by another business who has done business with you, who reasonably believes that you would benefit from being contacted by us.
Why we collect data :
• Enable efficient business to business transactions with you.
• Understand the overall trend in sales and purchases to ensure we can provide products and services to customers on a cost effective and timely basis.
• Provide you with information and updates specific to the products and services you are interested in or have purchased in the past, for example software updates.
Profiling that we undertake with the data:
• We may use Cookies on our website to distinguish you from other users of our website. A cookie is a small text file stored on your computer when you visit certain web pages. Cookies allow web applications to respond to you as an individual by remembering information about your visit to a website.
Who we pass the data to:
• Additionally, from time to time D-Tech systems Ltd will pass customer contact information on to one of its suppliers if it has been decided and agreed with the customer that the supplier is better suited to be the customer point of contact.
The basis on which we collect data:
Our criteria for legitimate interest are as follows:
• You are a business, public body or institution and not a private individual.
• You have previously expressed an interest in D-Tech Systems Ltd range of products and services. This interest could have been because of you contacting us and supplying your contact details; by you completing a subscription form on our website; or as a result of you purchasing equipment or services from us in the past and that you are likely to still be operating that equipment.
• You have not requested us to stop sending you information by exercising your right to be forgotten.
• That we hold only the minimum amount of necessary data that would reasonably be expected in order to communicate with you or do business with you in a relevant and effective manner.
• That the data we hold has minimal privacy impact of you.
• That we have undertaken a legitimate interests assessment and periodically review this assessment.
Your Rights:
Retention of your data:
The precise length of time we hold your personal data for varies depending on the individual circumstances, but in determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We periodically review our retention periods to ensure that we are not keeping your data for longer than necessary.
Your right of complaint to the ICO:
D-Tech Systems Ltd take the security of your data seriously and all personal and sensitive data is stored in a password protected secure server. Unless personal data is reasonably needed for our business processes we do not store personal data. We do not share your data for use by any third parties without your permission. We do use reputable third-party providers of web-based software packages for processing your data, we have made all reasonable endeavours to ensure your data is secure when held on our server or on these third-party web-based software packages.